Customer Services
Probably the single most important commitment by Timelinx is the ultimate degree of service offered to each customer.
Investment into high-tech computerisation and systems, plus an expertise in staff recruitment and training has culminated in a totally professional and friendly customer service department capable of handling any aspect of the business. Our International customers can expect to receive the highest degree of attention when contacting any of our offices.
Depending on the customer
Our ethos is very clear - a customer is the most important visitor to our business, he is not dependent on us, we are dependent on him. He is not an outsider in our business he is part of it. We are not doing him a favour by serving him; he is doing us a favour by giving us the opportunity to do so.
Standards & Ethics
Operations and services offered by Timelinx to the public, our partners and our corporate clients are executed within a very specific framework of standards and ethics.
Our decisions are guided by economics without compromising our integrity. Through research and prudent planning, we seek to minimise risk and maintain a selective, conservative and knowledgeable approach to our business.
